There’s always a moment in a project where things get tight and you need to clear things out quickly and speed up communication. Make a call or go by in person before it gets to the point where you need to. Use as much communication bandwidth as you can on key moments.
You couldn’t believe how much money could be saved every day with clear communication. If you can’t meet in person, call, if you can’t call, chat, mail, pigeon post, … but arrange a point in time where you can talk person to person.
It just works. We even had a hotel desk bell at Nascom that we hit every time we called with a client as a novelty.
Tags: advice, communication
[...] This post was mentioned on Twitter by Dave Garrett, Bert Heymans. Bert Heymans said: go full duplex http://bit.ly/8tUMDG [...]