Category

communication

communication
Go full duplex
12.27.09 | Permalink | 1 Comment

There’s always a moment in a project where things get tight and you need to clear things out quickly and speed up communication. Make a call or go by in person before it gets to the point where you need to. Use as much communication bandwidth as you can on key moments.

You couldn’t believe how [...]
Inspiration, communication
A Meeting Checklist
10.24.09 | Permalink | 1 Comment

Before you go to an off-site meeting, make sure you do your homework and have this information:

Full adress of the location (and name of the meeting room)
Telephone and/or mobile number of your main contact
The number of the reception desk of the company you’re visiting
A full written down list of names of the people attending
If you’re [...]
Books, communication, motivation
The One Minute Manager
03.29.09 | Permalink | Comment?

I read The One Minute Manager by Ken Blanchard and Spencer Johnson. It’s a classic management book.

Some things I learned:

Be specific and compact in the goals you set for others.
Learn how to delegate correctly.
Take a step back, see if your behavior matches your goals.
Let people know up front that you are going to evaluate their [...]
communication
How to Deal With Angry People
03.04.09 | Permalink | Comment?

One of the things you just come by when you work with people are angry people. It’s normal, people get mad about things at times.
There’s no sense starting an argument against a

wall of emotions.
Arguing just doesn’t work at that moment. It’s easy at times to go into offensive mode yourself before the storm goes [...]
communication
How to Bring Bad News
02.15.09 | Permalink | Comment?

Here are a few things I learned:

When some bad news for your team stresses you out or makes you angry for some reason, take care not to contaminate other people on the project. Take some time to cool down before you bring the message. Keep things objective and focused when you do.

If you need to [...]
communication
5 powerful questions
01.29.09 | Permalink | Comment?

I found out that asking yourself and your team members the right questions makes a whole lot of difference. It makes things easy once you get in the habit of doing it.
Try some of these:

in a stressful moment: What next thing makes the most sense at this time given the current situation?
someone complains, ask: What [...]