The Archives

Books, communication, motivation
The One Minute Manager
03.29.09 | Permalink | Comment?

I read The One Minute Manager by Ken Blanchard and Spencer Johnson. It’s a classic management book.

Some things I learned:

Be specific and compact in the goals you set for others.
Learn how to delegate correctly.
Take a step back, see if your behavior matches your goals.
Let people know up front that you are going to evaluate their [...]
communication
How to Deal With Angry People
03.04.09 | Permalink | Comment?

One of the things you just come by when you work with people are angry people. It’s normal, people get mad about things at times.
There’s no sense starting an argument against a

wall of emotions.
Arguing just doesn’t work at that moment. It’s easy at times to go into offensive mode yourself before the storm goes [...]